Unfortunately we cannot ship to the USA, but you can buy us locally, please see below for our stockist list at the bottom of this page…

Privacy Policy

PERSONAL INFORMATION

We may collect personal information from you in a variety of ways during either online or off-line transactions or during any other contact you may have with us. These instance may included but are not limited to the following:

  1. When you make a purchase online or when you otherwise set up an online account, we will collect your name, contact details, order details, credit card details, delivery address and we may also ask you to provide your date of birth and gender 
  2. When you provide information via social media pages or download any apps which we may develop or post to, such as providing your name or contact details via our Facebook pages, or our Twitter or Instagram accounts or other social media sites or apps 
  3. When you attend one of our functions or events, we may collect your name, contact details and any dietary or accessibility requirements 
  4. When you create a wishlist with us, we will collect your name and contact 
  5. When you enter a competition or complete a survey, in online or printed format, we may collect your name and contact details along with your merchandise or services preferences and feedback 
  6. When you send us an enquiry or provide us with feedback through our online form or via our Customer Service Centre, we will collect your name, contact details, details of your enquiry or feedback and information about our response 
  7. When you apply for a job with us, we will collect the information you include in your job application, including your and your referee's contact details 
  8. When you engage with or purchase products from third parties who deal with us, or if you deal with one of our related bodies corporate

We only collect sensitive information where it is reasonably necessary for our functions or activities and either you have consented, or we are required or authorised by law to do so.

NON-PERSONAL INFORMATION

As part of the standard operation of the Site, we may collect certain non-personal information from you, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data. This information will be used to provide you with a better overall experience when visiting out site. 

COOKIES

We may use cookies to collect the non-personal information described above. A cookie is a small text file that may be stored on the hard drive of your computer when you access the Site. We may also use cookies to: (1) provide you with customized content and advertising; (2) monitor Site usage; and (3) conduct research to improve our content and services. You are free to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Check the "Help" menu of your browser to learn how to change your cookie preferences.

ACCESS TO INFORMATION YOU PROVIDE TO US

You may access any personal information you provide to us, correct or modify any such personal information, or direct us to make no further use of your personal information. To do so, please log in to your customer account or send an email with your request to shop@urgefootwear.com.au

USE OF INFORMATION

We may use the information we collect from and about you for any of the following purposes: (1) to fulfill your requests for products and services; (2) to provide you with targeted offers and advertising on the Site; (3) to contact you with information and promotional materials and offers from our company as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties; (4) to contact you when necessary; (5) to review Site usage and operations; (6) to address problems with the Site, our business or our products and services; and (7) to protect the security or integrity of the Site and our business.

THIRD PARTY WEBSITES

The Site may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through the Site.

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy from time to time. When we do, we will post the change(s) on our website. If we change the policy in a material way, we will provide appropriate online notice to you.

CONTACT US

If you have questions or concerns about this Privacy Policy, contact us at shop@urgefootwear.com.au